Privacy Policy
MI-S Mobile Installation Solutions ("MI-S," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mi-s.com or contact us about our services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you submit a quote request, job application, or contact form.
- Usage Data: Pages visited, time spent on pages, browser type, and IP address collected automatically via analytics tools.
- Communications: Records of correspondence if you contact us by email or phone.
2. How We Use Your Information
- To respond to quote requests, inquiries, and job applications
- To schedule and coordinate installation services
- To send operational updates and service confirmations
- To improve our website and service offerings
- To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in operating our business (e.g., scheduling software, email platforms), bound by confidentiality obligations
- OEM partners and distributors when necessary to fulfill installation contracts
- Law enforcement or regulators when required by law
4. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You may disable cookies in your browser settings; doing so may affect certain features of the site.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Job applications are retained for 24 months.
6. Security
We implement reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To make a request, contact us at ops@mi-s.com.
8. Children's Privacy
Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
ops@mi-s.com · (800) MI-S-FLEET · 24/7 Operations Line